Leadership Skills for Supervisors
Leadership Skills for Supervisors
Location: Melbourne
You know that feeling when you've just been promoted to supervisor and suddenly everyone's looking at you for answers? One day you're working alongside your colleagues, and the next day you're supposed to be leading them. It's awkward, overwhelming, and honestly, nobody really prepared you for this transition.
Here's the thing - being good at your job doesn't automatically make you good at supervising others. I've seen brilliant technical people struggle because they never learned how to motivate a team, handle difficult conversations, or deal with the politics that come with being in the middle management sandwich. You're caught between upper management's demands and your team's needs, and it feels like you can't win.
This course is designed for people who've been thrown into the supervisor deep end and need practical tools that actually work. We're not talking about theory here - we're talking about real situations you'll face on Monday morning. Like how do you handle the team member who's always late but does great work? Or what do you say when your boss asks you to implement a policy you don't agree with? How do you give feedback without crushing someone's confidence or starting a workplace drama?
You'll learn how to build trust with your team without being their best friend. There's a difference between being approachable and being walked all over, and we'll show you where that line is. We'll cover how to delegate work properly so things actually get done right the first time, instead of you having to redo everything yourself. You'll get strategies for having those tough conversations that most supervisors avoid until problems explode.
We'll also dive into managing different personality types because let's face it, your team isn't made up of clones. The person who needs constant reassurance requires a different approach than the one who works best when left alone. You'll learn to read people better and adjust your leadership style accordingly.
What You'll Learn:
How to transition from peer to supervisor without losing respect or friendships. We'll give you scripts for those first difficult conversations and help you establish your new role without being a dictator about it.
Practical delegation techniques that ensure work gets done properly while developing your team's skills. No more staying late to fix other people's mistakes.
How to give feedback that people actually listen to and act on. You'll learn the difference between criticism that motivates and criticism that destroys morale.
Conflict resolution strategies for when team members clash or when you're caught between competing priorities from above and below.
Time management and priority setting when everyone thinks their urgent request should be your top priority.
How to motivate different types of people using techniques that go way beyond the standard "pizza party" approach.
Professional development planning for your team members so you're not just managing day-to-day tasks but actually helping people grow in their careers.
The Bottom Line:
You'll leave this course with a toolkit of practical strategies you can use immediately. No fluff, no corporate speak, just real techniques that work in real workplaces. You'll feel more confident in your role and your team will notice the difference in how you lead. Most importantly, you'll stop feeling like you're making it up as you go along.